The Director of UX has one main agenda, which is leading the UX department in growth and excellence by promoting collaboration in the department, creating a positive environment, embodying the business/product values and, assisting in the achievement of product goals.
The Director of UX also conducts research and documents findings, creates consumer scenarios, and creates strategy documents and content to supply to the UX department personnel as well as collaborating product departments. The most prominent collaborating departments that the Director of UX works with are the product strategy department and the product design department.
He also works with other product management departments to ensure consumer requirements and needs are considered and incorporated in the product from the conceptualization to the realization of the product.
The Director of UX is also responsible for the delegation of responsibilities appropriately to the UX personnel while still maintaining the ultimate liability and accountability for the execution of each of those responsibilities. In his leadership capacity, he also mentors, encourages, fosters, and supports intelligent innovation and risk taking in order to create and deliver business models that improve the consumer interaction and experience with the product and deliver the best financial performance to the business.
Required Qualifications of the Director UX
Education: The Director of the UX department has to have a Master’s degree in Business Administration, Marketing, Economics, Design, Engineering, or an equivalent in working experience.
Experience: A suitable candidate will have over 10 years’ experience in sales or product-related management positions, preferably in consumer engagement and consumer experience.